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The customer journey starts with awareness and then should end with retention and advocacy. In the SaaS Customer Lifecycle blog, you can read about how to create your Customer Success team, retain your customers, expand their accounts, and many more SaaS learnings.

Build your customer success team

Hiring the right people for a start up is always a challenge! In this blog, learn how to hire the right people for your customer success team.

Increase your MRR

Are you losing MRR due to customer churn or user churn? Or has your MRR stagnated overtime? Find resources on how to retain and increase your MRR with existing customers!

Manage your customers

If you have customers, it’s time to think about customer success! How you manage them is all a trick of the trade!

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Questions, comments, or just want to be features on SaaS Customer Lifecycle?

Email me at: anne@saascustomerlifecycle.com